Return & Refund Policy – HusbandBox.com
At HusbandBox.com, we are committed to providing high-quality, genuine Erectile dysfunction (ED) medications with discretion, security, and customer satisfaction in mind. Due to the nature of our products, we maintain a strict yet fair Return & Refund Policy to ensure safety, compliance, and a positive customer experience.
⚠️ Important Note on Returns
Because we sell pharmaceutical and health-related products, we cannot accept returns of opened or used items due to health and safety regulations.
Please read the details below carefully.
✅ Eligible for Refund or Replacement
You may be eligible for a refund or replacement under the following conditions:
- Wrong product delivered
- Product arrived damaged or broken
- Order not received (after a reasonable shipping period)
- Item missing from the shipment
If your case meets any of the above, please contact us within 7 days of receiving your order.
📧 Email: order@husbandbox.com
📍 Mailing Address: Washington, United States.
Please include your Order ID, clear photos (if applicable), and a brief description of the issue.
❌ Not Eligible for Return or Refund
We cannot process refunds or returns in the following cases:
- Opened or partially used products
- Buyer changed mind or ordered by mistake
- Incorrect address provided by the customer
- Delays caused by customs or postal services outside our control
- Product refused or unclaimed at delivery
🔄 Replacement Policy
If the issue is verified and approved by our support team, you will receive one of the following options:
- A free replacement of the item (where available)
- A store credit for future use
- A full or partial refund (in rare or approved cases)
Refunds, where approved, will be processed back to your original payment method within 5–10 business days.
📦 Order Cancellations
- You may cancel your order before it is shipped by contacting us promptly.
- Once the order is dispatched, it cannot be canceled or refunded unless there is a product issue.
🌐 International Orders
If you are ordering from outside India, please be aware of your local import regulations. HusbandBox.com is not responsible for items held, delayed, or rejected by customs.
🛡️ Customer Support You Can Rely On
We stand behind the quality and safety of our ED medications and value our relationship with you. If you have a problem, reach out to us and we’ll do our best to make it right.
📧 Email: order@husbandbox.com
📍 Mailing Address: Washington, United States.
Thank you for choosing HusbandBox.com — Your privacy, health, and satisfaction are always our priority.