Cancellation Policy – HusbandBox.com
At HusbandBox.com, we understand that sometimes plans change. That’s why we’ve created a Flexible yet secure cancellation policy to ensure your shopping experience is smooth, confidential, and worry-free.
As a provider of men’s health and Erectile dysfunction (ED) medications, we handle pharmaceutical products with care and comply with strict safety regulations. Please read our cancellation terms carefully.
✅ 1. Order Cancellation Window
You may cancel your order if:
- The request is made before the order is processed or shipped
- You contact us within 6–12 hours of placing the order (the sooner, the better)
Once the order is processed for dispatch or shipped, cancellation is no longer possible.
🧾 2. How to Cancel an Order
To cancel an order, please contact us immediately with your order details:
📧 Email: order@husbandbox.com
📞 Subject Line: “Order Cancellation Request – [Your Order ID]”
Include:
- Your full name
- Order ID
- Reason for cancellation (optional)
Our team will respond within 24 hours to confirm the status of your request.
❌ 3. Non-Cancellable Situations
Your order cannot be canceled if:
- It has already been shipped or dispatched
- The request is made after 12 hours of placing the order
- The items are custom-packaged, prescription-based, or restricted for hygiene reasons
As we deal with pharmaceutical products, once they leave our storage facility, they cannot be reused or resold due to health and safety regulations.
💳 4. Refund on Canceled Orders
If your order is successfully canceled before shipment, we will process a full refund to your original payment method.
Refunds typically appear within 30 business days, depending on your bank or payment provider.
🛡️ 5. Our Commitment
We do our best to fulfill every order quickly and accurately. If you need assistance with cancellation or product changes, reach out as soon as possible. Our team is here to help with:
- Fast responses
- Clear updates on order status
- Honest and fair resolution
Need Help?
📧 Email: order@husbandbox.com
📍 Mailing Address: Washington, United States.
We are always here to help you manage your order with care and discretion.
Thank you for choosing HusbandBox.com — your trusted partner for men’s health and ED solutions, delivered with privacy and professionalism.